Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barbara Dreher

Barbara Dreher

May 8, 2024

5  out of  5 rating by Barbara Dreher
"When my homeowners renewal came in the mail from my previous company it was double from last year. I reached out to Rich Hayes office and they got both my home and auto for the cost of my home insurance from last year."
Profile photo of ashley Weckesser

ashley Weckesser

May 7, 2024

1  out of  5 rating by ashley Weckesser
"Due to accounting errors they under charged us for 3 months then demanding over$100 or they were cancelling our insurance. Beware of Rick and his new accounting"
Profile photo of Cody Faulkner

Cody Faulkner

April 4, 2024

1  out of  5 rating by Cody Faulkner
"Extremely dissatisfied withal these guys. After two months they increased our policy 150 a month, due to their own error . We canceled the policy and got a sorry excuse of a refund. Looks like we're in the minority here, but beware nonetheless!"
Profile photo of Klc Sjc

Klc Sjc

March 2, 2024

5  out of  5 rating by Klc Sjc
"This office is staffed with great, friendly and efficient staff. They are always so pleasant to talk to and easy to work with."
Profile photo of Niki Primm

Niki Primm

November 14, 2023

5  out of  5 rating by Niki Primm
"Super helpful and knowledgeable, with quick responses."
Profile photo of Kristina Klc

Kristina Klc

May 15, 2023

5  out of  5 rating by Kristina Klc
"They are so very helpful and always so nice! I have been with State Farm forever and always been pleased with pricing and service. This office seems even nicer and friendlier than others."
Profile photo of Jill Beacom

Jill Beacom

April 4, 2023

5  out of  5 rating by Jill Beacom
"This office team is always willing to help. They have gone above and beyond several times for me!"
Profile photo of Miyuki Harville

Miyuki Harville

July 18, 2022

5  out of  5 rating by Miyuki Harville
"Great customer service! I have been with this agency for more than10 years and every time I contact for emergencies or small request, they are more than happy to discuss my situation and receive optimistic solutions to the issues. Today, I talked to Janet (she is really friendly and nice!!) with consultation for Auto insurance. She gave me a great solutions and discount ideas that saved me a quite $$. Thank you Janet!"
Profile photo of Michael Leonard

Michael Leonard

April 28, 2022

5  out of  5 rating by Michael Leonard
"We have had all our insurance needs serviced by this State Farm Insurance office for many years. They have taken wonderful care of us in many regards, and I regard them as trusted friends."
Profile photo of Ruth Hartvigson

Ruth Hartvigson

February 12, 2021

5  out of  5 rating by Ruth Hartvigson
"In the decades that Rick Hayes and his team have served us, they have earned our trust and gratitude. Whether it is our coverage or a claim for our home or vehicles, the staff treats us like family and supports us every step of the way. They are friendly, quick to respond, and clearly explain options. We have come to know that they truly value us and have our best interests at heart. They have ensured quick, positive outcomes every time we have had a question or need."
Profile photo of Deb Cope

Deb Cope

February 7, 2021

5  out of  5 rating by Deb Cope
"Everything about Rick Hayes's agency is all about taking care of you, your property and your possessions He and his staff have help me thru some pretty traumatic events, and have never let me down in making sure I was back to being ok when all was said and done. The professionalism, and knowledge of his staff is 2nd to none. Everyone is so caring and dedicated to taking such good care of their customers . I cannot thank each and every one of you enough for everything you have done for me, and continue to do!!! Sincerely, Deb C."
Profile photo of Pete Bonacci

Pete Bonacci

October 1, 2020

5  out of  5 rating by Pete Bonacci
"Excellent customer service"
Profile photo of Mark Bystrek

Mark Bystrek

June 23, 2020

5  out of  5 rating by Mark Bystrek
"Rick and the whole office treat my family like we are part of his family always listens to our issues and tries to help every way they can. I do appreciate everything they do for us thank you so much ."
Profile photo of Denise Millette

Denise Millette

June 27, 2019

5  out of  5 rating by Denise Millette
"Great for my Auto insurance"
Profile photo of Garrett Buckmaster

Garrett Buckmaster

April 28, 2019

5  out of  5 rating by Garrett Buckmaster
"Those guys have taken care of me through alot over the last 15 years. The service they provide is second to none. I appreciate that they know who you are when you call and drop everything to help you"
Profile photo of Mark Wilson

Mark Wilson

December 9, 2018

5  out of  5 rating by Mark Wilson
"Friendly staff very professional"
Profile photo of Jodi Litchfield

Jodi Litchfield

December 7, 2018

5  out of  5 rating by Jodi Litchfield
"Best insurance! Wonderful, very helpful agent and great staff."
Profile photo of sHELLI beacom

sHELLI beacom

July 26, 2018

5  out of  5 rating by sHELLI beacom
"I have been with State Farm 40+ years! I've looked at other companies but NONE can compare to State Farm. "Like a good neighbor State Farm is there!" And this office is totally awesome cool friendly helpful sincere and just over all great!"
Profile photo of Sandi Heffelfinger

Sandi Heffelfinger

February 23, 2018

5  out of  5 rating by Sandi Heffelfinger
"Working with Janet Hayes (Rick Hayes Agency) was such a positive experience! She made several phone calls on my behalf, walked me through every step, patiently answered question after question, recapped the final information and has all my policy needs taken care of for my move from Illinois to Colorado! It's because of agents like Janet Hayes that I remain with State Farm."
Profile photo of Charles Windler

Charles Windler

January 12, 2018

5  out of  5 rating by Charles Windler
"Trisha and the team here are extremely helpful and responsive to my needs and expectations. I can't thank them enough for all their help"
Profile photo of Susan Repko

Susan Repko

September 26, 2016

5  out of  5 rating by Susan Repko
"I reached out to Rick's team last week, not knowing what they could do with a claim issue. In less than 24 hrs, I received a response and solution! Good customer service is hard to come by these days, but they proved it still exists and as a result, they have my loyalty."
Profile photo of Mike Jenkins

Mike Jenkins

September 3, 2016

5  out of  5 rating by Mike Jenkins
"I've been with this agency since I moved to Colorado, so about 2 and a half years. I couldn't say I've ever been disappointed in them. Here recently, I got into a situation where my motorcycle needed towed. I called the call center and was told i didn't have Tow coverage. I ended up calling on Tuesday, to have it added, so it was there if I ever needed it again. I was told by Kaydee that I did in fact have coverage and she explained how it worked for motorcycles as its a little different from cars. Come to find out... all I had to do was send them a copy of my precept for the tow, and a check would be on the way. Was a pleasant surprise, and a very very easy process."
Profile photo of amara Baker

amara Baker

July 25, 2016

5  out of  5 rating by amara Baker
"Rick and his staff are extremely professional and provided excellent customer service. They genuinely care about their clients!!! I highly recommend them"
Profile photo of Jennifer Ortega

Jennifer Ortega

April 19, 2016

5  out of  5 rating by Jennifer Ortega
"Highly recommended insurance agent and staff!! Everyone in this office is always very professional and polite. I was injured in an auto accident last year and everyone there was so helpful and took care of everything in a timely manner! Thank you for everything you have done and continue to do!"
Profile photo of Michelle Wilson

Michelle Wilson

March 31, 2016

5  out of  5 rating by Michelle Wilson
"Janet D. Hayes has helped me through thick and thin. When my car got stolen she helped me though every step of the way even when the whole journey was painful she helped me get on track and I thank her for that. I appreciate everything Rick and his team has done for me."